Privacy and player protection

Jili Spin Privacy Policy – How We Protect Your Data

Your personal information deserves proper care. This Jili Spin Privacy Policy explains what data may be collected when you create an account, play games, place bets, make a PHP transaction, or contact support. It also explains why Jili Spin needs that information, how it may be shared, and the choices available to you.

We have kept the language practical so Filipino players can understand what happens behind the screen. Please read the full policy before registering or continuing to use Jili Spin.

Last updated: 1 January 2025 For players in the Philippines
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How Jili Spin approaches your information

These six principles summarise the way Jili Spin handles player data. The detailed sections below form the complete policy and should be read together with the Terms and Conditions.

Account verification

Jili Spin may use identity and contact details to confirm eligibility, protect accounts, prevent duplicate registrations, and meet legal obligations.

Security by design

Jili Spin applies organisational and technical controls intended to protect data against unauthorised access, alteration, loss, or misuse.

Protected payments

Transaction information helps Jili Spin process deposits and withdrawals through GCash, Maya, banks, cards, and other supported methods.

Meaningful choices

You may update account information, manage optional marketing preferences, or ask Jili Spin about access and correction rights.

Limited retention

Jili Spin keeps information only as long as reasonably necessary for service, security, dispute, and compliance purposes.

Clear support

If something is unclear, you may contact the Jili Spin privacy team using the website support channel or the email shown below.

Important: By using Jili Spin, you acknowledge that personal data may be processed as described in this policy. If you disagree with the policy, do not register or submit personal information through the platform.

1

Scope and acceptance

This Privacy Policy applies to the Jili Spin website, player accounts, casino games, sports betting products, promotions, customer support, and payment features. It covers information supplied directly by you and information produced when you interact with Jili Spin through a mobile phone, tablet, or computer.

For the purposes of this policy, “personal data” means information that identifies you or could reasonably be connected with you. This can include your name, mobile number, account activity, payment details, support messages, device information, and identity verification records. Data that has been properly anonymised and can no longer identify a person is not treated as personal data.

Jili Spin processes information in a manner intended to respect the Philippine Data Privacy Act of 2012 and other applicable requirements. This policy is an explanation of platform practices and is not personal legal advice.

2

Information Jili Spin may collect

The information collected depends on how you use Jili Spin. A visitor who only reads a page usually provides less information than a registered player who makes deposits, requests withdrawals, claims promotions, or contacts customer support.

  • Registration details: full name, date of birth, mobile number, email address, username, password credentials, and account identifiers.
  • Verification information: details shown on an accepted government-issued ID, verification status, and supporting documents required to confirm identity or payment ownership.
  • Transaction records: deposit and withdrawal amounts, dates, status, reference numbers, selected payment method, and limited payment account information.
  • Gaming activity: games played, wagers, wins, losses, bonus activity, sports selections, odds, session history, and responsible gaming settings.
  • Device and technical data: IP address, browser type, operating system, language, device identifiers, access time, and diagnostic records.
  • Communication records: support chats, complaints, feedback, account requests, and messages exchanged with Jili Spin.

Jili Spin does not ask you to send a password, complete card security code, or mobile wallet PIN through support chat. Never share those credentials with anyone claiming to represent Jili Spin.

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How information is collected

Jili Spin receives information directly when you register, complete verification, set account preferences, fund your balance, request a payout, enter a promotion, or speak with customer support. Please provide accurate and current information. Incomplete or incorrect records can delay account checks and transactions.

Some information is generated automatically when you use Jili Spin. Server logs and similar technology may record the pages visited, buttons selected, session duration, device configuration, and errors encountered. This operational information helps Jili Spin maintain the service, diagnose problems, recognise suspicious activity, and improve mobile performance.

Information may also be received from providers involved in a transaction or verification. For example, GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet participating banks, BDO, BPI, UnionBank, and Visa or Mastercard processors may return a transaction status or confirmation. Jili Spin should receive only the information reasonably needed to process and reconcile the request.

4

How Jili Spin uses personal data

Jili Spin uses personal data when it is necessary to provide requested services, fulfil account obligations, protect legitimate business interests, meet regulatory responsibilities, or act with your consent where consent is required.

  • Creating, operating, and securing your Jili Spin account.
  • Confirming age, identity, location, and eligibility to use gaming services.
  • Processing PHP deposits and withdrawals and maintaining accurate transaction records.
  • Providing slots, live casino, PBA betting, football betting, and virtual sports products.
  • Applying bonuses, cashback, VIP benefits, and Refer a Friend rewards correctly.
  • Detecting duplicate accounts, payment abuse, fraud, collusion, money laundering, and unauthorised access.
  • Responding to support questions, disputes, complaints, and privacy requests.
  • Operating responsible gaming tools and reviewing activity that may indicate harmful play.
  • Improving Jili Spin navigation, speed, reliability, game discovery, and customer experience.
  • Sending service messages about security, transactions, policy changes, or account status.

Jili Spin does not use personal data for purposes that are materially incompatible with the reason it was collected unless a lawful basis permits that additional use.

5

Payments, withdrawals, and identity verification

When you deposit or withdraw at Jili Spin, transaction data is processed to complete the request and prevent financial crime. Depending on the payment method and risk level, Jili Spin may ask you to confirm that the GCash wallet, Maya wallet, bank account, or Visa or Mastercard belongs to you.

Jili Spin may request additional verification before approving a withdrawal, particularly where account information has changed, the payment method is new, activity appears unusual, or applicable rules require a review. Verification is not intended to make a legitimate payout difficult; it helps ensure money reaches the correct player and protects Kabayan accounts against misuse.

Payment information is shared only with processors, financial institutions, and compliance providers involved in the transaction. These organisations handle data under their own legal duties and contractual arrangements. Jili Spin does not require your GCash PIN, Maya PIN, online banking password, or complete card security code.

6

Cookies and device information

Jili Spin may use cookies and comparable local storage technologies to keep you signed in, remember preferences, maintain security, understand platform performance, and recognise referral or promotion eligibility. Cookies are small data files saved by your browser; they are not programs and cannot independently read unrelated files from your device.

Essential cookies support account login, transaction flow, fraud controls, and core website operation. Disabling them may prevent parts of Jili Spin from working properly. Optional analytics or preference technologies, where used, help identify broad usage patterns and improve page design without changing game outcomes.

You can clear or restrict cookies through your browser settings. Doing so may sign you out or reset preferences. Jili Spin does not use cookies to alter casino results, sports results, odds already accepted, or account balances.

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7

When information may be shared

Jili Spin does not sell player information. Data may be disclosed to carefully selected service providers when they need it to perform work for Jili Spin. Access should be limited to the relevant purpose and subject to confidentiality, data protection, and security obligations.

Possible recipients include hosting and infrastructure providers, game suppliers, customer support tools, identity verification services, payment processors, banks, security specialists, fraud prevention providers, and professional advisers. Jili Spin may also disclose information where required by law, a valid official request, a court order, or a regulatory obligation.

If business ownership or structure changes, relevant information may be transferred as part of a legitimate merger, reorganisation, or sale. Jili Spin would require the receiving organisation to protect the information and use it consistently with applicable privacy obligations.

Some providers may process data outside the Philippines. When this occurs, Jili Spin seeks appropriate contractual and organisational safeguards for the transfer and expects providers to apply suitable security standards.

8

Security and account protection

Jili Spin uses layered technical and organisational measures intended to protect information. These may include encrypted connections, access restrictions, security monitoring, verification controls, staff confidentiality duties, backups, and procedures for responding to suspected incidents.

No online platform can promise that every risk is eliminated. You also play an important part in account security. Choose a strong password used only for Jili Spin, keep your registered mobile number secure, sign out on shared devices, and review transaction history regularly. Contact Jili Spin support promptly if you notice an unfamiliar login, wager, deposit, or withdrawal.

Jili Spin will assess suspected personal data incidents and take reasonable containment and recovery steps. Where applicable law requires notification to players or authorities, Jili Spin will provide the necessary information within the required period.

9

Data retention and account closure

Jili Spin retains personal data only for as long as reasonably necessary for the purpose for which it was collected. Retention periods can differ according to the type of information, account status, transaction history, legal obligations, security needs, and whether a dispute or investigation is ongoing.

Closing a Jili Spin account does not always mean every record can be deleted immediately. Certain identity, transaction, responsible gaming, fraud prevention, and dispute records may need to be retained to meet legal duties, establish transaction history, respond to claims, or prevent a closed or self-excluded account from being reopened improperly.

When information is no longer required, Jili Spin may delete it, securely destroy it, or anonymise it so that it cannot reasonably be connected with an individual player.

10

Your privacy rights and choices

Subject to applicable law and necessary verification, you may ask Jili Spin about the personal data held in relation to your account. You may also request correction of inaccurate information, object to particular processing, withdraw consent where processing depends on consent, or request deletion where Jili Spin has no continuing lawful reason to retain the information.

Access

Ask what personal information Jili Spin holds and how it is used.

Correction

Request an update when account information is incomplete or inaccurate.

Deletion

Ask for deletion where no legal, security, or contractual need remains.

Objection

Object to certain uses, including optional direct marketing messages.

Portability

Request eligible information in a usable format where the right applies.

Complaint

Raise a concern with Jili Spin and, where applicable, the proper authority.

To protect your account, Jili Spin may verify identity before completing a privacy request. A request can be limited or refused when disclosure would expose another person’s information, interfere with fraud prevention, conflict with a legal duty, or cannot be verified. Jili Spin will explain the reason where appropriate.

11

Marketing and promotional preferences

With the appropriate permission, Jili Spin may send information about bonuses, tournaments, VIP benefits, new games, sports markets, or Refer a Friend campaigns. Messages may be tailored using broad account preferences and previous interactions so the content is more relevant.

You may opt out of optional marketing through the available account settings or by contacting Jili Spin support. Opting out does not stop essential service messages concerning a login, deposit, withdrawal, security matter, policy update, responsible gaming action, or account status.

Jili Spin does not require you to accept optional marketing as a condition for receiving necessary account services. A preference change may take a reasonable time to apply across active communication systems.

12

Children and minimum age

Jili Spin is intended only for adults who are at least 18 years old and legally eligible to participate. Jili Spin does not knowingly permit minors to register, deposit, wager, or submit identity information.

If Jili Spin has reasonable grounds to believe that an account belongs to a person under 18, access may be suspended while the matter is investigated. Parents and guardians should use suitable device controls and keep payment credentials away from minors. If you believe a minor has provided information to Jili Spin, notify support promptly so appropriate action can be taken.

13

Changes to this Privacy Policy

Jili Spin may update this Privacy Policy when services, technology, legal requirements, or data practices change. The revised version will display a new “Last updated” date. Where a change materially affects player rights or the way important information is processed, Jili Spin may provide a notice through the website or registered account contact details.

You should review the Jili Spin Privacy Policy from time to time. Continuing to use the platform after an update means the revised policy will apply from its effective date, subject to any additional consent required by law.

14

How to contact Jili Spin about privacy

If you have a privacy question, want to exercise a data right, or believe information connected with your Jili Spin account has been misused, contact the support team. Please explain the request clearly and provide only the details needed to identify the relevant account.

Website: jilispin.onl

Email: support@jilispin.onl

Support: Available through the Jili Spin account support channel

Jili Spin may ask for verification before discussing account-specific information. Please do not include your password, GCash PIN, Maya PIN, online banking password, or complete card security code in a privacy request.

Ready for a more secure Jili Spin experience?

Create an account after reviewing this policy, or log in to manage your existing Jili Spin profile and privacy preferences. Remember: gaming is for adults aged 18 and above.